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Modern Post Covid
Digital Operating Model

Virtuos Digital Customer Trust

Redefining Digital Operations with Trust and Resilience in a Post-COVID World.

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Customer Management (CM)
Operation Strategy

Improve Customer Retention and Growth With a CX Strategy using O.Digital Mastermind

Client's key Business Drivers or Objectives

Formalize the objectives in specific, measurable, actionable (and agreed-upon among stakeholders), realistic, and time-bound (SMART) terms.

Alignment

Evolving From Customer Experience to Customer Trust

VeracisVeracisVeracisVeracisVeracis

100+

CRM Technologies

800+

CRM Functionalities

10,000+

Hours of CustomerJourneys

500k+

CXDesk hours

VIRTUOS DIGITAL (VDC): The Post-COVID Customer
Trust Operations
Driven by
the O.Digital Mastermind.

Veracis

GIGCLOUDS™

The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.

Veracis

GIGCLOUDS™

The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.

Veracis

GIGCLOUDS™

The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.

Veracis

GIGCLOUDS™

The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.

Return on Value (RoV)

Results driven obsession

Deliver with love

Customer is at heart

Pace Layered Approach

Rapid, Agile and Modular

Invincible360 Framework

Quick recovery of business

Sun Icon

Outthink
Outsmart
Outdo.

O.Digital
Operations

BPO vs O.Digital

CX Continuum

Digital ASAP

Outdo the competition with O.Digital

Operations (O) are digital. Our O.Digital Services comprise the processes linking an organization with its existing and potential customers.

Customer Harmonics

We fulfil the functions of Harvest; Amplify; Retention and Efficiency (HARE) integrating our O.Digital and innovative CX management solutions across touchpoints of the Composabl flower of service. We are not another or any BPO, nor we do what they do in scale or size. We are like a cherry on top of ice cream of processes offered by those Companies. In fact, we make these Process Outsourcing Companies shine with our transformational piece of CX, Digital process Automation and Consulting capabilities.

Check out BPO versus O.Digital

Optimize CX
Operations With O.Digital

Operations (O) are digital. At Virtuos we offer CX Continuum and Digital ASAP Services that comprise a variety of tools to help organizations acquire potential customers while improving existing customer relationships.

Content Orchestration

Content is king. Content is voice too. It's loud and audible everywhere. ContentVoice is now video, audio, images, text encapsulated to capture the voice of the customer in real time.

Content Orchestration

Optimize Business Operation With O.Digital

Operations (O) are digital. At Virtuos we offer digital transformation Services that comprise a variety of tools to help organizations maintain leading edge market presence while ensuring long term sustainability and business continuity.

Lean Startups

Growing Organizations

Digital AS A Program

We help growing organizations with Digital ASAP offering a bouquet of services such as Content Delivery, SERP, Branding and Marketing Services. Oyecart, a new addition to our services, helps you to manage ecommerce metrics more efficiently.

Digital AS A Program

Track your business metrics

Manage your customer base

Organize your workflow

Configure your preferences

Traditional versus CTO

Here is a brief comparison between BPO and CTO — The Customer Trust Operations.

bpo

Business Process Outsourcing BPO

  • Outsourcing of services
  • Have access to CX domain experts
  • Large size operational role
  • Customer Management objective
  • Process Enhancement Technologies/Services
  • Labour intensive technology driven
  • Improve C-Sat; Reduce Service Cost

Cost, Impact, and Trust

Customer Trust Operations Veracis

  • iShoring of specialized services
  • We are the CX domain experts
  • Niche strategic role
  • Customer Experience objective
  • Process Re-Engineering/Transformation
  • Outcome Driven Experience Continuum
  • Improve CX Index, Reduce Attrition

Trust, Impact, and Cost

How To Run Business On Shoestring Budgets?

Resources cost 80% of your budgets and our O.Digital experts help you get started small with big wins. Learn how we do!

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About Us

Virtuos Digital (VDC) is a high-performance consulting and digital transformation company, driving AI Ambition and excellence through cutting-edge technology and strategic expertise.

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