Redefining Digital Operations with Trust and Resilience in a Post-COVID World.
Customer Management (CM) Operation Strategy
Improve Customer Retention and Growth With a CX Strategy using O.Digital Mastermind
Client's key Business Drivers or Objectives
Formalize the objectives in specific, measurable, actionable (and agreed-upon among stakeholders), realistic, and time-bound (SMART) terms.
Evolving From Customer Experience to Customer Trust
100+
CRM Technologies
800+
CRM Functionalities
10,000+
Hours of CustomerJourneys
500k+
CXDesk hours
VIRTUOS DIGITAL (VDC):The Post-COVID Customer Trust Operations Driven by the O.Digital Mastermind.
GIGCLOUDS™
The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.
GIGCLOUDS™
The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.
GIGCLOUDS™
The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.
GIGCLOUDS™
The impact of COVID-19 on cloud management has been profound. GigClouds managed service program helps CEOs to adopt a strategy that addresses immediate-term and long-term client needs including cost optimization, business continuity, and security.
Return on Value (RoV)
Results driven obsession
Deliver with love
Customer is at heart
Pace Layered Approach
Rapid, Agile and Modular
Invincible360 Framework
Quick recovery of business
Outthink Outsmart Outdo.
O.Digital Operations
BPO vs O.Digital
CX Continuum
Digital ASAP
Outdo the competition with O.Digital
Operations (O) are digital. Our O.Digital Services comprise the processes linking an organization with its existing and potential customers.
Customer Harmonics
We fulfil the functions of Harvest; Amplify; Retention and Efficiency (HARE) integrating our O.Digital and innovative CX management solutions across touchpoints of the Composabl flower of service. We are not another or any BPO, nor we do what they do in scale or size. We are like a cherry on top of ice cream of processes offered by those Companies. In fact, we make these Process Outsourcing Companies shine with our transformational piece of CX, Digital process Automation and Consulting capabilities.
Operations (O) are digital. At Virtuos we offer CX Continuum and Digital ASAP Services that comprise a variety of tools to help organizations acquire potential customers while improving existing customer relationships.
Content Orchestration
Content is king. Content is voice too. It's loud and audible everywhere. ContentVoice is now video, audio, images, text encapsulated to capture the voice of the customer in real time.
Optimize Business Operation With O.Digital
Operations (O) are digital. At Virtuos we offer digital transformation Services that comprise a variety of tools to help organizations maintain leading edge market presence while ensuring long term sustainability and business continuity.
Lean Startups
Growing Organizations
Digital AS A Program
We help growing organizations with Digital ASAP offering a bouquet of services such as Content Delivery, SERP, Branding and Marketing Services. Oyecart, a new addition to our services, helps you to manage ecommerce metrics more efficiently.
Track your business metrics
Manage your customer base
Organize your workflow
Configure your preferences
Traditional versus CTO
Here is a brief comparison between BPO and CTO — The Customer Trust Operations.
Business Process Outsourcing BPO
Outsourcing of services
Have access to CX domain experts
Large size operational role
Customer Management objective
Process Enhancement Technologies/Services
Labour intensive technology driven
Improve C-Sat; Reduce Service Cost
Cost, Impact, and Trust
Customer Trust Operations Veracis
iShoring of specialized services
We are the CX domain experts
Niche strategic role
Customer Experience objective
Process Re-Engineering/Transformation
Outcome Driven Experience Continuum
Improve CX Index, Reduce Attrition
Trust, Impact, and Cost
How To Run Business On Shoestring Budgets?
Resources cost 80% of your budgets and our O.Digital experts help you get started small with big wins. Learn how we do!
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About Us
Virtuos Digital (VDC) is a high-performance consulting and digital transformation company, driving AI Ambition and excellence through cutting-edge technology and strategic expertise.